We accept credit/debit cards (Visa, MasterCard, AMEX), PayPal, Apple Pay, Google Pay, and other secure payment options.

Orders may be changed or canceled before shipment. Once shipped, orders cannot be changed or canceled.

Yes, to US military personnel including reservists, active-duty, veterans, and retired.

We ship to addresses within the United States and Canada. We do not ship to P.O. boxes or APO/FPO addresses.

Really? We don't know where you live dude.

Orders are processed within 1–3 business days, excluding weekends and holidays. You’ll receive tracking information once your order ships.

Estimated delivery times are shown at checkout and begin once your order has shipped. Delivery times are estimates and are not guaranteed.

Once your order ships, you’ll receive tracking updates by email.

We accept returns within 30 days of delivery for unused, uninstalled items in original packaging with proof of purchase. See our Return and Refund Policy for more information.

Contact us before sending any items back.
Email: support@mytubclub.com

Contact us for questions about our bath products, orders, shipping, or support.

Approved refunds are issued to the original payment method and typically appear within 5–10 business days.

Contact us within 7 days of delivery with your order number, photos or video, and a brief description. Approved claims will receive a replacement or refund.

Original shipping charges are non-refundable unless the return is due to our error.

Customers are responsible for return shipping unless the item is damaged, defective, or incorrect.

You can reach us via email at admin@mytubclub.com, our contact form, or live chat on our website.

Contact us for questions about our bath products, orders, shipping, or support.

Our support team is generally available from M-F 10am to 5pm Utah time and randomly on Saturday.